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Privacy and security terms
Gudrun Sjöden Design AB (556193-8233) is responsible for the personal data you submit to us (when you register or shop in a store, online or by phone, fax, mail, and for complaints). Accordingly, you are also permitting us to store and use this information to carry out our commitments to you, for direct marketing purposes, for development of our products and services, and to provide you with the best possible service. Your information will not be given to another party for marketing purposes outside of Gudrun Sjödén.
We only give your information to our partners and suppliers (in some cases outside of the EU) when this is necessary to fulfill our commitments. The information is only saved for this purpose. However, some information must be saved for a longer period because it is required by government agencies.
According to the General Data Protection Regulation you are entitled to know what information we have registered about you. If you would like to modify this information (for example, if you feel it is incorrect, incomplete or irrelevant), it is easiest to do so by logging in to “My pages” on our website, or by contacting our customer service. Here, you can also change or stop subscribing to our marketing mailings. Do you want to be removed from our database? If so, please contact our customer service and we will help you.
We store your information as long as you are an active customer with us. For more information, read below.
Privacy terms when shopping in our webshop
In order for us to carry out your purchase, we process information such as your name, address, email address, phone number, payment information, payment history and order information. If you choose to pay via invoice, we also handle your personal identity number.
We use your information to process your order and any returns, to send your delivery status, handle payments, and to provide you with the best possible service when you contact us.
We store your information as long as you are an active customer and as long as you have the right to submit a complaint, which is 36 months after your last purchase.
Processing your personal information is necessary for Gudrun Sjödén to be able to provide services and deliver your order.
Privacy terms for marketing
We use your personal information to send you marketing offers, informational surveys and invitations via email, text message, phone call and letter.
To be able to do this, we process your name, email address, phone number and your address. To get to know you and be able to offer you information about products we think you will like, we also handle information about what items you have bought or shown interest in.
Processing your personal information is based on your consent when you agree to receive marketing. The exception is direct marketing via mail, including catalogues, which are sent to you based on your legitimate interest.
Privacy terms for My pages
To give you the easiest possible access to and the ability to manage your personal information, such as contact information, order history, details of your orders and subscriptions, we process your personal information.
To be able to carry this out, we process information that you choose to share with us, such as your name, phone number, address, email address, order history and customer number.
Processing of this personal information is based on Gudrun Sjödén’s legitimate interest.
Privacy terms for the Gudrun Club
In order for you to enjoy the offers in our club, we use your information to send unique club offers, gifts, invitations to events and contests, and we also handle your order history to calculate your points in order to send you any bonuses.
To be able to do this, we process information such as your name, address, email address, customer number and order history.
We store your information as long as you are an active customer with us, which is 36 months after your last purchase. At any time, you can log in to “My pages” or call customer service to manage your subscriptions.
Processing your personal information is necessary for providing Gudrun Sjödén’s club service.
Privacy terms for customer service
In order for us to provide you with the best service when you need answers to questions about our products, technical support or advice via email, our chat function, phone or our social media platforms, we must handle your information such as contact information (name, address and phone number), birthday, payment information and payment history, credit information, order information, account or customer number and any previous correspondence.
We keep your information from phone calls for 90 days, from conversations via email for 24 months, and other information about you is saved for 36 months after your last purchase.
Processing your personal information is based on Gudrun Sjödén’s legitimate interest.
Privacy terms for contests
When you enter contests, we process your information in order to contact you with information about the contest, to contact the winners and to send and follow up on prizes.
To be able to do this, we process your contact information (name, address and phone number), any email address and information that is submitted for the contest.
We save this information until the contest is closed and the winners have been contacted.
Processing your personal information is based on your permission when you choose to enter a contest.
Privacy terms for cookies and our webshop
We use both temporary and permanent cookies in order to provide you with the best possible experience in our webshop. These cookies make it possible, for example, to save products in your shopping cart, to be logged off the site after a certain period of inactivity, and to receive relevant information.
We use third-party cookies to make it possible for you to easily share our content on social media. We also use permanent third-party cookies in order to provide you with relevant offers from us when you visit other websites/social networks.
Encryption - In our webshop, we safeguard your information using encryption. SSL stands for Secure Sockets Layer and is a feature that encrypts all information sent between buyer and seller.
Links - Here on www.gudrunsjoden.com there may be links to other websites. Gudrun Sjödén Design AB takes no responsibility for the privacy protection or content of these sites.
Copyright - All content on this website is protected by copyright.